281-469-3451

info@pptexas.com

Houston, TX

Warranty Information

Plastic welds are very strong but are not steel welds. Take every precaution to handle your products with care when possible and they will last you a lifetime! If however, you are having issues with any of your Plastix Plus products, we are here to help and encourage you to reach out to us. You can contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us directly at 281-469-3451. We will do our best to help remedy whatever issues you are having. We believe in customer support, and may be able to help you even if your product is out of the original warranty period.

Plastix Plus Product Warranty Period
Rescue Tool Mounts Limited Lifetime
Poly Vaults  3 years  
Center Consoles  3 years  
Tuff Tote Boxes  3 years  
All Other Items  3 years  

 

Plastix Plus warrants to the original purchaser (whether end user or reseller) that it will, at its option, either repair without charge only the items listed in this warranty, or replace the original Unit with a Unit of equal value or model, based on current model availability. This warranty specifically excludes damage due to accidents, misuse, alterations, improper installation, or lack of proper care and maintenance as listed in this warranty. This warranty does not apply to custom built items.

THIRD PARTY WARRANTIES (includes mechanical locks, latches, slides and other "non" Plastix Plus items)

These products are warrantied to be free from defects in material and workmanship under normal use and service, typically for a period of one (1) year. This warranty does not cover problems arising out of improper use. Under this warranty, the manufacturer may choose to either repair or replace products. The manufacturer may require you to return their item to the factory, and you may be responsible for shipping charges. This warranty period begins when the product is purchased from Plastix Plus, whether by the end user or a reseller. You are encouraged to contact Plastix Plus first, for troubleshooting, before sending off for repair.

Get In Touch Today

We want your experience with us to be as pleasant as possible. If you have any questions about our capabilities or any of our products, give us a call, or drop us an email using the Comments or Questions form, and we will get back to you at our first opportunity.

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Customers

Hours

  • M - 8a-5p
  • T - 8a-5p
  • W - 8a-5p
  • T - 8a-5p
  • F - 8a-4p
  • Closed Sat & Sun